Shipping policy
SHIPPING POLICY
OVERVIEW
At Bostonian Jewelers, we take great care in packaging and delivering your fine jewelry safely and securely. This Shipping Policy outlines our procedures, timeframes, and carriers for all online orders.
1. Processing Times
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Standard Processing: Please allow 2 to 3 business days for order processing and verification following the confirmation of your sale.
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Custom & Bespoke Orders: For custom-designed pieces, handcrafted jewelry, or special ring-sizing requests, processing and manufacturing times will vary. Our team will communicate estimated timelines directly with you during the design process.
2. Shipping Carriers & Methods
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Carriers: We ship all orders securely via FedEx or USPS (United States Postal Service).
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Signature Requirement: Due to the high value of fine jewelry, shipments may require an adult signature upon delivery to ensure safe receipt. Please ensure someone is available to sign for your package.
3. Tracking Your Order
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Once your order has been processed and shipped, a unique tracking number will be sent to you via email so you can monitor your package's transit status in real time.
4. Shipping Destinations (US Only)
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Domestic Shipping Only: At this time, Bostonian Jewelers does not ship outside the United States. We only fulfill orders shipped within the US.
5. Special Instructions & Accommodations
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Custom Requests: If you have specific delivery instructions (such as expedited shipping, a specific delivery date, or special packaging requests), please contact us directly at 1-888-523-0130 or via email at sales@bostonianjewelers.com. We will always do our absolute best to accommodate your needs.
6. Contact Information
For any questions regarding shipping, tracking, or delivery instructions, please reach out to us:
Bostonian Jewelers
333 Washington St, Suite 710-13
Boston, MA 02108, USA
Phone: 1-888-523-0130
Email: sales@bostonianjewelers.com
