Privacy policy

Last Updated: August 2026

OVERVIEW

At Bostonian Jewelers (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy governs your use of our website (bostonianjewelers.com) and our Shopify-hosted e-commerce platform, detailing how we collect, use, disclose, and safeguard your information.

By visiting our Site, creating an account, or purchasing our custom-designed jewelry and products, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or can be linked to you (“Personal Information”).

A. Information Collected Automatically

When you visit the Site, our web servers and hosting provider (Shopify Inc.) automatically gather technical data, including:

  • IP address, browser type, device ID, and operating system.

  • Referring website/routing information, pages visited, time spent, and clickstream data.

  • Cookies and Tracking Technologies: We use cookies, pixels, web beacons, and similar tracking utilities to recognize your device, remember preferences, and analyze site traffic.

B. Information You Provide Voluntarily

You provide personal data directly to us when you register an account, subscribe to our mailing list, contact client services, engage in custom jewelry consultations, or place an order. This includes:

  • Contact & Identification Data: Full name, billing and shipping addresses, email address, and telephone number.

  • Financial & Transaction Data: Credit card numbers, bank details, and purchase history, processed securely through our payment gateways.

  • Custom Design Details: Specific preferences, photo references, text engravings, or measurements provided for bespoke jewelry fabrication.

  • Voluntary Submissions: Contest entries, customer feedback, questionnaire responses, and direct communications.

2. How We Use Your Information

We use your Personal Information for legitimate business, transactional, and legal purposes, including to:

  • Process and fulfill your jewelry orders, custom CAD requests, and repairs, and send transactional emails (order confirmations and tracking updates).

  • Process secure payments and perform risk management and fraud prevention checks.

  • Personalize your user experience, optimize our Shopify storefront, and perform internal market analysis.

  • Communicate with you regarding promotional offers, new collections (such as our Lab Diamond Three Stone Collection), and updates, subject to your marketing preferences.

  • Comply with legal obligations, enforce our Terms of Service, and protect the rights and safety of Bostonian Jewelers, our staff, and our customers.

3. How Shopify Collects and Processes Data on Our Behalf

Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application, protected behind a secure server firewall. For more insight, you may review Shopify’s Privacy Policy at https://www.shopify.com/legal/privacy.

4. Disclosure and Sharing of Your Information

We do not sell your personal information. We share your information only with trusted third parties necessary to operate our business and deliver our services:

  • Service Providers & Partners: Third-party vendors, couriers (such as FedEx and USPS for secure insured shipping), payment processors, and marketing platforms that assist in running our website and business operations.

  • Legal & Safety Disclosures: We may disclose your information if required by law, court order, or government subpoena, or when we believe disclosure is necessary to protect our rights, ensure transaction authenticity, or investigate fraud.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of our business assets.

5. Your Privacy Rights & Massachusetts Compliance Updates

In accordance with modern data protection standards and Massachusetts data privacy frameworks, you retain significant control over your personal data:

  • Right to Know & Access: You have the right to request confirmation of whether we process your personal data and request access to a copy of the specific personal data we hold about you.

  • Right to Correct: You have the right to request the correction of inaccurate personal data.

  • Right to Delete: You can request the deletion of your personal data, subject to legal exceptions (such as maintaining records for tax, warranty, or fraud-prevention purposes).

  • Cookie Management: You may block or delete cookies via your browser settings; however, doing so may limit your functionality on our Site.

6. Protection and Security of Your Information

We maintain administrative, technical, and physical safeguards—including SSL encryption for passwords and credit card data during transit—designed to protect your personal information from accidental or unlawful destruction, loss, alteration, and unauthorized access. However, no method of transmission over the Internet is 100% secure.

7. Children's Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13 [cite:]. If we become aware that a child under 13 has provided us with personal data, we will take immediate steps to delete such information from our systems.

8. Links to Third-Party Websites

Our Site may contain links to external websites not operated by us (such as GIA gemstone certification databases or social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their individual privacy policies.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting to the Site. We encourage you to review this page periodically to stay informed of how we protect your information.

10. Contact Information

To exercise your consumer rights, update your personal information [cite:], or direct questions regarding this Privacy Policy, please contact us at:

Bostonian Jewelers — Client Services

333 Washington St, Suite 710-13

Boston, MA 02108, USA

Phone: 1-888-523-0130

Email: sales@bostonianjewelers.com