A Message from Hagop Matossian of Bostonian Jewelers
On behalf of our team at Bostonian Jewelers, we’d like to thank you for your continuous support. Over the past 50 years, we’ve had the pleasure of serving the Boston area, and have faced the many ups and downs that our community has endured. During a time like this, we understand the importance of supporting one another, following the guidelines provided by federal and state officials, and working together to get through these trying times.
Given the concerns raised by the Coronavirus (COVID-19), we felt that it was imperative to share with you our plan of action. The health and safety of our employees, customers, and community as a whole is our top priority. As we have been diligently monitoring the situation and following guidance from the CDC, we understand the severity of this pandemic. Preventing transmission of this particular virus is key, and therefore, we’re offering additional methods to keep our community safe, while encouraging the support of our local economy.
Bostonian Jewelers is well equipped, given we have always been vigilant when it comes to sanitation and processing your order. We are doing everything necessary to ensure our store environment remains clean and as safe as possible during this crucial time.
Rescheduling Appointments: If you or someone you live with have a fever or are experiencing excessive coughing, sneezing, or other symptoms within 48 hours of your appointment, please reschedule to a later date when everyone is feeling better. We will be flexible with rescheduling! Additionally, we are offering alternative methods.
Alternative Consultations: We will continue to have design and restoration consultations, but would like to offer alternative methods including Facetime, Skype, and other platforms that support video chat to avoid the spread of germs.
Free Shipping: We will be offering free evaluations and free insured return shipping for all repair or restoration projects.
Curbside Pick-up & Drop-off: Call us prior to your arrival time, and we will meet you at your vehicle to pick up your jewelry! We are also offering curbside drop-offs for your convenience.
Discount Code for Online Purchases: We’re offering a 25% discount for all orders placed online during this time, in addition to free shipping! Use code “COVID25” at checkout to redeem this offer. We are blessed to have our local and online communities and are grateful for your unwavering support.
We continue to monitor the situation closely with the CDC and the State Health Department and will update our protocol as necessary. Lastly, we want to remind you that small family businesses depend on the support of our community. Let’s all work together and lift one another up!
As always, if you have any questions or concerns, please reach out to me directly at Hagop@bostonianjewelers.com.
All the Best,
& The Team at Bostonian Jewelers